Privacy matters

We are committed to safeguarding your privacy and protecting your personal data.

Last updated: October 2025

1. Who We Are

Prime Exterior Solutions is a sole trader business providing exterior cleaning, roofline, and property maintenance services across Hampshire, Surrey, and West Sussex.
Contact: info@primeexteriorsolutions.co.uk | 07496 387071

2. Personal Data We Collect

When you contact us or request a quotation, we may collect:

  • Your name
  • Address or postcode
  • Phone number
  • Email address
  • Details included in your message or enquiry
    Our website may also use cookies and analytics tools to measure performance and improve your browsing experience.

3. How We Use Your Information

We use your data to:

  • Respond to enquiries and provide quotations
  • Arrange and deliver our services
  • Send booking updates or maintenance reminders
  • Improve our website and service quality
    We will never sell, rent, or share your data with third parties for marketing purposes.

4. Lawful Basis for Processing

We process data under legitimate interest to operate our business and, where applicable, with your consent — for example, when you submit a contact form.

5. Data Retention

Personal information is stored securely and only kept for as long as necessary to provide our services or comply with legal requirements.
Data is then securely deleted or anonymised.

6. Your Rights

You can request to:

7. Cookies & Tracking

Our site may use cookies to improve functionality and analyse visitor activity.
You can disable cookies in your browser settings at any time.

8. Security

We use secure hosting and follow good data protection practices to safeguard personal information from unauthorised access or misuse.

9. Changes to This Policy

We may update this Privacy Policy from time to time.
Any updates will be published on this page with the revised date shown above.